The Kensington White Plains FAQ

Are you considering senior living options for yourself or a loved one? The Kensington White Plains is here to answer your questions about our community and help you make informed decisions about transitioning to independent or assisted living. 

Learn more about our services, amenities, and our vibrant community life. Our team is ready to answer any further questions or provide personalized support. 

Community Standards

Is transportation offered for residents?

Yes! At The Kensington, we provide convenient transportation for all our residents. 

Whether for medical appointments, shopping excursions, or group outings to local events and cultural activities, we ensure our residents can get around safely and comfortably.

What is the staff-to-resident ratio?

In Assisted Living is typically 1:7 and in Memory Care is between 1:5 (Connections neighborhood) or 1:4 (Haven neighborhood).

What is your medication management policy?

Our licensed nursing team coordinates closely to manage and administer medications, ensuring each resident receives their proper dosages on schedule, providing peace of mind for residents and their families.

What medical services and capabilities are offered on-site?

We offer comprehensive on-site medical services, including rehabilitation services such as occupational, speech, and physical therapy, through our dedicated rehabilitation partners. We also have a team of over 15 specialist doctors and clinicians who provide regular on-site medical services.

Additionally, our communities are staffed with professional nurses around the clock, ensuring 24/7 care.

Can individuals with complex medical needs or special conditions be accepted?

Yes, The Kensington is well-equipped to care for residents with complex medical needs. We have specialized equipment, such as Hoyer Lifts, to assist in the safe movement of residents. 

Can special diets be accommodated?

Absolutely! We cater to all dietary needs, including special diets for residents with swallowing difficulties. 

At The Kensington, we even invite residents to submit their favorite recipes, which our executive chef is delighted to prepare, ensuring a taste of home at every meal.

What happens when a resident’s care needs change?

At The Kensington, we are committed to supporting our residents through all phases of life. As care needs change, we will adapt to the residents’ new requirements, ensuring they can continue to live with us without the stress of moving to another senior living community.

What training does the care team have?

Our care team receives extensive ongoing training in the latest care techniques, including the Positive Approach to Care, which focuses on providing respectful and empathetic assistance to people with dementia and Alzheimer’s. 

Our team is adept at managing various acuity care needs, ensuring that every resident receives the most knowledgeable and compassionate care possible. 

Where is The Kensington White Plains located?

We are located in the heart of White Plains, New York, just steps away from shops, restaurants, and cultural attractions. Our central location makes it convenient for families and friends to visit, especially with its close proximity to New York City.

Is White Plains, New York, a good place for senior living?

Yes. White Plains offers a vibrant downtown with easy access to healthcare providers, parks, dining, and entertainment. It combines the energy of a city with the comfort of a community-focused neighborhood.

Is parking available for visitors?

Yes. We offer convenient garage parking, making it simple for family and friends to visit loved ones and attend our events. Parking is limited and on a first-come, first-served basis.

Lifestyle

How is the cuisine and dining experience? Can family and visitors dine with a resident?

Our dining experience combines culinary excellence with a lively social atmosphere. Residents enjoy fresh, chef-prepared meals, and we warmly welcome family and friends to reserve dining times during special events. 

Explore our diverse dining options on our dining page.

What type of activities are offered? Are residents actively encouraged to participate?

We provide diverse activities, including live music, art therapy, gardening, and various interest clubs. Our Pocket Programming offers one-on-one or small-group activities for those preferring more personalized engagement. 

Discover more on our Life Enrichment page.

Does The Kensington offer pet-friendly assisted living?

Yes! Pets are warmly welcomed at The Kensington, recognizing the therapeutic benefits and happiness they bring to our many residents.

Are the gardens and grounds accessible?

Our community features beautifully maintained, accessible gardens and patios for residents to enjoy peaceful walks or relaxation in natural surroundings.

Where can I register for community events?

Register for community events by visiting our events page. We keep it updated with all upcoming activities and gatherings.

Can I bring my own furnishings?

Absolutely! Residents are encouraged to personalize their spaces with their own furnishings to make their suites feel like home.

What is the community culture like?

Our culture is defined by Our Promise to love and care for your family as we do our own. 

We foster a community where compassion, respect, and excellence are at the forefront, ensuring every resident feels valued and connected.

What makes your senior living community unique?

Our community is known for its high-end environment, personalized care, and innovative lifestyle programs. We focus on tailoring services and activities to the needs and interests of each resident, creating an elevated living experience.

Who can attend your community events?

Our events are complimentary and open to everyone in the local community. Whether you are a resident, family member, caregiver, or neighbor, we welcome you to join us and be part of our gatherings.

How can I get involved with your community?

There are many ways to get involved. You can attend our events, volunteer your time, or connect with our team to learn about partnership opportunities. Simply reach out to our community office or check our website calendar for upcoming events.

What kinds of community events do you host regularly?

We organize a variety of events throughout the year, including educational workshops, wellness programs, holiday celebrations, social gatherings, networking parties, and special interest activities. Our goal is to create meaningful experiences that bring people together.

Do I need to RSVP for events?

For most events, RSVPs are encouraged so we can prepare seating, refreshments, and materials. You can easily RSVP by calling our front desk or signing up online through our events page

Are your events free to attend?

Our community events are complimentary and open to the public.

Where can I find your upcoming event schedule?

You can view our full calendar of events directly on our website. We also share event updates through our newsletter and social media channels so you never miss an opportunity to participate.

Can I bring a friend or family member to an event?

Absolutely! We encourage you to invite friends, family, and neighbors to enjoy our community events. The more, the merrier.

What kinds of daily activities do residents enjoy?

Our residents enjoy a wide range of activities each day, from fitness classes like Tai Chi, Sit & Be Fit, and Beach Ball Exercise, to creative programs like Sip & Paint, music therapy, and literature club. We also host trivia, games, and lectures to keep minds active and engaged. We also organize outings to shopping centers, restaurants, parks, or museums once a week.

Do you offer spiritual or religious services?

Yes. We provide regular opportunities for spiritual connection, including Catholic Mass (both streaming and in-person), Holy Rosary, Shabbat services, and non-denominational worship. This ensures that residents can continue practicing their faith within our community.

Are there live performances or entertainment?

Absolutely. Every day, we feature live music performances or entertainment for happy hour. In August, for example, residents enjoyed violin concerts, jazz sessions, classical piano, and fun themed events like “Woodstock Day” and “Flash Back Friday” happy hours.

What special events or themed days are included?

Our calendar is full of themed celebrations such as National Watermelon Day, Book Lovers Day, Pirate Day, The Devil Wears Prada Day, and Waffle Day. These events create fun opportunities for residents to celebrate, socialize, and make memories.

How can I know what my loved one is up to?

We publish a detailed monthly programming calendars on our website so families and residents can see exactly what is being offered each day. From exercise classes to special lectures, music events, and happy hours, the calendar keeps you informed about your loved one’s opportunities for engagement.

Are activities tailored to different interests?

Yes. We design programs to suit a variety of interests and levels of cognition, including educational talks, fitness classes, games, religious services, art projects, and outings. Whether your loved one enjoys music, history, faith, or fitness, there’s always something meaningful to do.

Do residents have opportunities for social connection?

Yes. Social gatherings are a daily highlight, from afternoon happy hours to group games, discussion circles, and Sunday series watch parties. These programs foster friendships and help residents stay connected to one another.

Neighborhoods

What is senior living?

Senior living refers to diverse housing options such as apartments or shared rooms within communities designed for older adults. 

These settings provide a stress-free lifestyle with comprehensive care, amenities, and social activities, allowing residents to enjoy their golden years without daily chores and home maintenance.

What is assisted living?

Assisted living provides personalized care in a residential setting. It’s ideal for those who need help with daily activities but still value their independence. 

Residents enjoy private apartments with the security of professional support and round-the-clock care services.

What is memory care?

Memory care at The Kensington is designed to meet the needs of residents with Alzheimer’s and other forms of dementia across two specialized neighborhoods: Connections and Haven. 

Connections supports those in the early-to-mid stages of memory loss, while Haven provides intensive care for advanced stages.

Both settings offer enhanced supervision, higher staff-to-resident ratios, and secure environments to prevent wandering, ensuring safety and high-acuity care tailored to each resident’s needs.

What if my partner or spouse needs care, and I don’t?

At The Kensington White Plains, we strive to keep couples together, regardless of varying care needs. We adapt our services so both partners can enjoy life in a supportive community setting.

What does senior living offer that living at home cannot? 

Senior living offers a community-centered lifestyle that fosters social connections, provides comprehensive care, and ensures peace of mind through professional health monitoring and maintenance-free living—something that staying at home alone cannot offer.

Contact The Kensington White Plains for more information

Thank you for visiting our FAQ page. We hope it has provided valuable insights into The Kensington White Plains and what makes our community a special place to call home. 

If you have any more questions or would like a more personalized discussion about how we can meet your or your loved one’s needs, please reach out to us. 

We are eager to assist you in any way we can and invite you to schedule a tour to experience firsthand the warmth and care of our community.