Testimonials
We promise to love and care for your family as we do our own.
We are proud to share the feedback and stories from several of our Kensington families and residents.
We are so proud to share this very special story of Barry, Kensington White Plains resident. His goal was to walk his daughter down the aisle at her wedding, and we were honored to be able to support him every step of the way in meeting that goal. We celebrated Barry with a champagne toast before he left for the wedding, and it had us all in tears!
Read On for More Testimonial Stories
“The Kensington continues to take loving care of our mother. It is an endless source of comfort to know that she’s protected, sustained, and fulfilled every day by the wonderful staff there.”
– Chris F., Son of Resident
“The Kensington staff go above and beyond their duties. All the people at the Kensington make sure that your loved ones are taken care of and happy. We are so happy that we were able to find the Kensington.”
-Rich H., Loved One of Resident
“My mom has been at the Kensington since April. Following a series of strokes, she did several stints in rehab and lived with me for eight months. As each month passed, it was harder and harder for me to take care of her. She was miserable, and I was exhausted. It was difficult to be “mother and daughter” and I felt I was losing my best friend. Since she moved to the Kensington, she has made new friends, been welcomed into a warm and compassionate community, and has some purpose to her life. Recently, her condition got worse, and she had to be hospitalized. When she returned to the Kensington, everyone: housekeeping, maintenance, personal care aides, nurses and Directors welcomed her back in such a loving way. There is a culture of compassion at the Kensington that permeates the building. When I would visit my mom in the hospital or rehab center, I was always scared to leave at the end of the day because I wasn’t sure how they would treat her. When I leave the Kensington after a visit, I go home with a sense of peace, knowing that everyone in the building has my mom’s best interests at heart.“
-Jill H., Daughter of Resident
“I have visited my wife many, many times at The Kensington, and the experience is very pleasant. From Linda to Suzie to the nurses to the aides, they always greet you with a smile. I enjoy the visit with my wife as well as the staff.”
-Ron S., Spouse of Resident
“Our family had no prior experience with assisted living residences until we moved our Mom to Kensington White Plains. She has lived there now for five years. The character and leadership of Executive Director Celina Watson captured the essence of what is truly important in a manager that runs a people caring business. Kensington’s motto “we promise to love and care for your family as we do our own” is not just words but demonstrated by actions. Kensington is an excellent facility and partner to entrust the care of our aging parents. Thank you to Celina and the entire community for all that you do.”
-Clara P., Daughter of Resident
“The staff is so nice and friendly. My grandma is so happy with her experience. When she’s happy our family is happy!! Thank you for being so kind.“
-Federica B., Granddaughter of Resident
“ My mother was at the Kensington and had been there since October 2018. The people there are great! I don’t know how they are so patient and so nice, but they are. The one time we had an emergency that required a bathroom cleanup they were there in 10 minutes. They were thorough and I was amazed.
They are licensed to do a lot that most assisted living facilities are not. Including wound care and medicine by IV. Otherwise, if your loved one falls and gets a wound the assisted living facility has to send them somewhere else for rehab until the wound is gone. This way [ at The Kensington] they never have to leave the building. Over a two-week period they have 14 kinds of doctors have office hours within the building. They also provide physical therapy in the building and a beauty salon.
My mother recently died and the people there were great. They were able to handle hospice in the building in the room she was in so she wasn’t disoriented. The staff was extremely nice, even at the end when caring for her was very difficult. After she died the staff expressed concern and they really seemed committed to her. I cannot imagine a better place for her to spend her final years.”
-Laura B., Daughter of Resident
“My mother lived at the Kensington and truly loved to call it home. The staff were very compassionate to all her needs. The ability to customize her care in a resort like setting was paramount to our family.”
-Edmund C., Son of Resident